Descriptions of Hosting Plan Features Hosting Plans & Rates Technical Information About Our Servers Acceptable Use and Indemnification Policy

Acceptable Use and Indemnification Policy

XtrTech reserves the right to change this Policy any time, so please, check this page at least once a month or when in doubt.

XtrTech strives to provide the best possible service to all our customers, but we will not tolerate any unlawful activity or abuse on our servers. We respect freedom of speech and expression unless it is harmful to others. These brief guidelines are imposed to protect you, other XtrTech customers and us against such harm.

SPAM Policy:

XtrTech is committed to a zero-tolerance, anti-Spamming policy. Under this policy, we prohibit Spam, or any unsolicited commercial email, from being sent either: Over the XtrTech network, by customers or any other users of the XtrTech network (including customers' customers); AND/OR over ANY network— if the message sent advertises or mentions a site hosted on the XtrTech server.

We react quickly and seriously to violations, and we further reserve the right to terminate the services, without prior notice, of any customer disregarding this policy.

If you have any complaints or comments regarding Spam on our network,
please direct them via email to

Content Policy:

All services provided by XtrTech may be used for lawful purposes only. Transmission, storage, or presentation of any information, data or material in violation of any United States Federal, State or City law is prohibited. This includes, but is not limited to: copyrighted material, trademark, intellectual property, material we judge to be threatening or obscene, or material protected by trade secret and other statute without proper authorization. The subscriber agrees to indemnify and hold harmless XtrTech from any claims resulting from the use of the service which damages the subscriber or any other party.

Pornography and sex-related merchandising is prohibited on all XtrTech g servers. This includes sites that may infer sexual content, or links to adult content elsewhere. XtrTech will be the sole arbiter in determining violations of this provision.

Also prohibited are sites that promote any illegal activity or present content that may be damaging to XtrTech servers or any other server on the internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

  • Pirated software
  • Hacker programs or archives
  • Warez sites

XtrTech will be the sole arbiter as to what constitutes a violation of this provision.

XtrTech does not host sites of its competitors or web pages promoting sites of its competitors.

Any deliberate attempt to cause damage to XtrTech or any other Internet servers will result in immediate account deactivation without prior notice. No refund is given in this case.

Email Policy:

XtrTech may not be the source, intermediary, or destination address involved in the transmission of any unsolicited email, email bombs, hate email, or any mass email. Your email account may not be referenced as originator, intermediary, or reply-to address of such email. We consider mass email any email message sent to more than 25 email addresses or more than 10 news groups.

CGI Scripts Policy:

Each account comes with its own cgi-bin. You are free to use any CGI scripts you wish, however we reserve the right to disable any CGI script that effect normal server operation or service to other XtrTech customers. You will be notified in 24 hours about offending cgi script. No chat room or similar scripts allowed.  

Subhosting Policy:

Subhosting (hosting more than one web site with a single XtrTech user account) is generally not allowed on XtrTech servers. It is subject to XtrTech approval on case by case basis.

Traffic Policy:

XtrTech imposes very generous traffic limits that most sites never reach, unless they offer shareware, sound, video, image and multimedia archives, are mirror sites or any site whose primary purpose is file distribution. XtrTech customers are discouraged from storing any files that cause excessive traffic on XtrTech servers. Please contact XtrTech Technical Support team for more information. Again, 99% of the sites do not fall into this category and never reach our traffic limits.

We reserve the right to charge additional fees for sites that exceed our generous traffic limits. Sites that exceed their traffic limits will be suspended without prior notification if they do not purchase add-on traffic packages.

Indemnification Policy:

We reserve the right to refuse service to anyone for any reason not prohibited by law. Also we reserve the right to terminate service to any customer for any reason not prohibited by law.

You agree to use all XtrTech services and facilities at your own risk. XtrTech specifically disclaims all warranties of merchantability and fitness for a particular purpose. In no event shall XtrTech be liable for any loss, or loss of data, or other commercial damage, including but not limited to special, incidental, consequential or other damages. Customer agrees that it shall defend, indemnify, save and hold XtrTech harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney’s fees asserted against XtrTech, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, it’s agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless XtrTech against liabilities arising out of;

(1) any injury to person or property caused by any products sold or otherwise distributed in connection with XtrTech’s server;
(2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party;
(3) copyright infringement and
(4) any defective products sold to customer from XtrTech’s server.

XtrTech shall be the sole judge of what violates this Policy.

Payment Policies and Fees:

Full payment is required before any hosting service is rendered, which includes renewals. All  payment-due notices will be sent by electronic mail.  No bills or invoices will be sent by postal mail or fax.  Payment is due when the account is set up for new clients and by the second week of January for all others. You may cancel at anytime and receive a refund for the unused months.  To cancel your account, please send email to  All monetary transactions are in $US dollars.  Additional features can be added at any time.  Monthly feature prices are not prorated.  XtrTech reserves the right to change prices at any time.

NOTE: XtrTech charges a $25.00 fee for returned checks as well as charge backs. For international customers, if you are sending a check/money order the amount must be drawn in US dollars. 

Uptime Guarantee:

If our servers are not up 99.9% of the time during your first 30 days of hosting we will gladly give you a full refund and cancel your account. Just send us an email. Be sure and mention that you would like a refund based on our 99.9% Uptime Guarantee.

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Any illegal activity, including adult content, links to adult
content web sites, spamming or hacking will result in
your site being shut down and all your files deleted without warning.

For more information see our Acceptable Use and Indemnification Policy.

Copyright 1999,2000 XtrTech LLC